How I support families coming to terms with being told their child is deaf

This job can be very emotionally draining especially when families find the diagnosis a shock

My day starts at 7am. Over breakfast I check my emails and scour Twitter, Facebook and news feeds for any questions that need answering, publications or news on the latest developments in audiology.

I am a home worker and spend most of the morning responding to online questions or requests for information from families. These will typically include a parent wanting to know the pros and cons of choosing grommet surgery or temporary hearing aids to treat glue ear, or the best technology for everyday things that most parents take for granted, such as communicating with a deaf child who is learning to ride a bike.

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